Question:
I was in Paris for only one night while the new collection launched. The wait time was 2-3 hours and I was not allowed to leave the boutique. I was expected to stay in the boutique, in line the whole time. Not worth my time frankly. My hotel was not able to secure an appointment for me either. Do you have suggestions on how to schedule appointments at Chanel?
Dear Need an Appointment:
There are several ways you can schedule an appointment at Chanel before going to the boutique. You can go to Chanel.com and select the option to schedule an appointment and put in the location you are requesting. Second, you can ask a friend if they have an SA they have worked with at a location you intend to visit and ask for the SA’s number so you can text the SA, introduce yourself, and request an appointment. Third, you could go to the boutique and wait for an SA to become available. In these situations, it is best to arrive at the boutique as close to opening as possible because that is when there tends to be the least amount of wait time. Planning in advance is your best option or arriving at the boutique at the time of opening. Good luck.
- Pursebop posted 2 years ago
- last edited 2 years ago